Snatch Casino operates under the ownership of Altacore N.V., a company registered in Curaçao that maintains a valid license from the Government of Curaçao (License #151002). This commitment to security, along with the official licensing, establishes Snatch Casino as a trustworthy option in the online gaming landscape. “This online casino offers a great selection of slot machines. The graphics are modern and the payouts are fair.”

Die KYC-Verifizierung des Spielers verzögert sich.

• Whenever we assess online casinos, we thoroughly examine each casino’s Terms and Conditions to determine their level of fairness.
• The player is continuously receiving the same response from customer support.
• The player from Cyprus had requested a withdrawal less than two weeks before submitting this complaint.
• The case was rejected, but the player had been offered assistance in filing an official complaint with the casino’s licensing authority.
• The Complaints Team communicated with the casino, which eventually processed a withdrawal of 8,000 euros, while the player used the remaining balance during gameplay.

The independent reviewer and guide to online casinos, casino games and casino bonuses. The player from Argentina requested a withdrawal three days before submitting this complaint. The player later confirmed he received his winnings and we could close the complaint as resolved. A player from Portugal has been trying to close their casino account, but requests via chat and email have been ignored. The player from Brazil is having difficulty with the account verification procedure.

Player’s deposit hasn’t been credited.

It also does not ask for too much information, which speeds up the process considerably. All the data you need to share is necessary for the website to identify you and allow your new gaming account to function properly. The player from Japan requested a withdrawal prior to submitting this complaint. The player from Alberta had deposited 100 CAD, won 9000 CAD, and tried to verify his account with the https://www.snatchcasino.org.uk/ necessary documents.

• The player from Sweden had been unable to withdraw his winnings of €3600 as the casino had disabled his account.
• Consequently, the complaint was rejected due to a lack of communication.
• The player from Greece was unable to log into his casino account, which had a balance of 5000€.
• The issue had been successfully resolved and the complaint had been marked as ‘resolved’ in our system.
• It was concluded that the player had knowingly violated these rules, and the complaint was deemed unjustified.
• The Complaints Team intervened after she reported delays in her withdrawal process, which had exceeded the standard timeframe.
• The Complaints Team regretted to inform him that the case was rejected due to the player’s lack of response to requests for additional information, which prevented further investigation.

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Despite providing the required information, complications arose because she shared her account with her husband. The casino then demanded that the deposit and withdrawal accounts match. We were unable to resolve the issue as the player did not respond to our follow-up questions, leading to the rejection of the complaint. The complaint was marked as ‘resolved’ in our system after the player confirmed the resolution. The player from Portugal’s account had been closed without explanation after making a withdrawal request for 250€, resulting in the loss of their funds. The Complaints Team had investigated the situation and found that the account was closed due to multiple accounts being detected, which breached the casino’s terms and conditions.

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The casino had accused the player of bonus abuse, which the player had denied. After examining the player’s game logs, we had concluded that the player did engage in prohibited behaviour by using previous progress achieved with a bonus after losing the bonus amount. The player had successfully withdrawn his deposit and the case had been marked as ‘resolved’. The player from Japan had had an issue with Snatch Casino, where his account had been closed, and his winnings had been confiscated due to an alleged violation of the casino’s rules. The player had denied breaching the rules and had asked for specifics about the accusations.

Player denied promotional spins after registration.

The platform adheres to rigorous standards and procedures, ensuring player safety during games and transactions. This section of our review discusses the safety measures implemented by Snatch Casino. Snatch Casino is heaven for bonus enthusiasts, with a generous welcome package awaiting new players. By registering an account and applying code iWILD40, you receive 40 free spins without any deposit.